OVER 18:

All of our practice patients over the age of 18 years are either Denplan or Private patients. If you are not happy with your treatment, in the first instance you should raise the matter with the partner who has provided that treatment.
If you are not happy with the result of this, you should put your complaint in writing to:
 

Louise Ackinclose (Senior Dental Nurse)

Walker & Morris Dental Practice

14a Farringdon Road, 

Cullercoats,

North Shields,

Tyne & Wear 

NE30 3EP

We guarantee to respond to your written complaint within two working days of its receipt.

Should you still be unhappy with the way we have dealt with your complaint, you can approach

The Dental Complaints Service
Stephenson House
2 Cherry Orchard Road
Croydon

CR0 6BA

Telephone: 08456 120540

E-mail: info@dentalcomplaints.org.uk



Patients (or parents of patients if the patient is 16 years old) who are under the age of 18 years who are unhappy with their treatment should in the first instance raise the matter with the partner who has provided that treatment.
If you are not happy with the result of this, you should put your complaint in writing to:
 

Louise Ackinclose (Senior Dental Nurse)

Walker & Morris Dental Practice

14a Farringdon Road, 

Cullercoats,

North Shields,

Tyne & Wear 

NE30 3EP

We guarantee to respond to your written complaint within two working days of its receipt.

 

Should you still be unhappy with the way we have dealt with your complaint, you can approach:
 

NHS North of Tyne
Bevan House
1 Esh Plaza
Sir Bobby Robson Way
Great Park
Newcastle upon Tyne
NE13 9BA

Telephone: 0191 2172790

E-mail: contactus@northoftyne.nhs.uk

1.

Our complaints procedure:

2.

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